Recent Posts

Ceiling stain from roof leak

10/9/2020 (Permalink)

water stain on ceiling from roof leak Water stain/damage from roof leak

The picture is not that exciting, but a small indicator of what is to come.

This Las Vegas home experienced a huge water loss from a roof leak.  SERVPRO of Centennial Hills was able to extract and dry the water that was coming through, but during our assessment we also discovered other areas of the house with these small ceiling stains which the owner said had been there for years.  SERVPRO strongly recommended to the owner that these are telltale signs of that another roof leak that could happen again if not addressed. The homeowners made preparations and started the process of looking into further repairs to their roof. 

We offer 24 hours emergency services and are ready to tackle any disaster you are experiencing.  Let us help you!!    

When Mother Nature takes hold!

10/2/2020 (Permalink)

Moldy bathroom Mold contaminated bathroom

Life throws at us many challenges as well as our home's plumbing system. Once again SERVPRO of Centennial Hills received a call about a plumbing burst from a fresh water supply line to a toilet. When we arrived, this seasonal home was in unbelievably bad shape as far as the loss goes. The water had been spraying for quite some time without warning for the homeowner. We were able to stop the water burst and start assessing for further damages to the home.

The picture shows excessive amounts of mold growth on the walls, ceiling and trim. The owners have not occupied this residence in four months. Mold growth can get out of hand quick with the right atmospheric temperature and water availability. Mold has the potential to destroy a home structurally and create health effects.

Going forward the best advice we can give is have a trusting friend or family member keep an eye on your seasonal dwelling in order to help prevent this kind of loss.

HVAC Duct cleaning system

10/2/2020 (Permalink)

HVAC duct cleaning system HVAC duct cleaning system

Let’s talk about why you should consider cleaning your HVAC air ducts in your home or commercial business.

Over time debris collects in the air ducts thus causing your HVAC system to work harder causing your power bill to increase and your bill goes up. Cleaning the air ducts help remove unpleasant smells and odors, reduces allergens and irritants, importantly creates a cleaner living/working environment within your home or business.

Here are some obvious tips to look for if your duct system is ready for a cleaning.

1. Mold present

2. Dust on vent/registers

3. Allergy like symptoms

4. Increased dust in your home/business

Let SERVPRO of Centennial Hills help create a cleaner and healthier environment for your home or business.

It came from above...

8/6/2020 (Permalink)

Air Movers and Dehumidifiers Air Movers and Dehumidifiers working together to create a dryer environment

In life we take things for granted for example garages. We come home, park the car in the garage and head right inside the house day in and day out not taking time toglance around the garage. It is very important to take the time to look around all areas of your home including the garage and look for signs of change that do not seem right for example paint discoloration or that familiar term everyone uses “COFFEE STAINING” brownish look on walls and ceiling.If you happen to see this at your residence or commercial properties, the smart thing to do is call us immediately so we can test for moisture and find where the problem is coming from and prevent secondary damage of mold growth.

The picture shows air movers, dehumidifiers and ducting to pump hot dry air to the affected area to help speed up the drying process of materials.

When we arrived, we noticed brown staining on the surface of the ceiling and heavy amounts of moisture as well and once we opened up the ceiling we noticed a plumbing leak and excessive amounts of mold present. Since then the garage was treated for mold and put back "Like it never even happened."

When water meets wood...

8/4/2020 (Permalink)

Rescue mat water extraction system Rescue mat extraction in action!

When water happens to meet wood flooring, time is critical. SERVPRO of Centennial Hills received a call about a water loss emergency involving a reverse osmosis water purification system. When SERVPRO arrived at the emergency, it was time for immediate water extraction and assessment for any possible secondary damage. During the water extraction process, we knew that the flooring was actual hard wood so we had little time before cupping would occur. After extracting with the Hand Wand extractor, we were still getting high moisture readings under the surface of the flooring and realized we needed to take further action in order to save the flooring.

The picture shows the Rescue mat extraction system in action along with other equipment such as air movers and dehumidifiers. We put the Rescue mat extraction system to the test; extracting the water from underneath the flooring while holding pressure on the flooring in order to prevent the cupping affect. After a few days of constant monitoring and equipment adjustments, SERVPRO of Centennial Hills succeeded in saving these homeowners beloved hard wood floors.

Precautionary disinfecting COVID-19 residential or Commercial dwellings

7/14/2020 (Permalink)

SERVPRO using a Fogging machine to disinfect Providing Precautionary fogging of common areas greatly reduces the spread of viruses.

SERVPRO of Centennial Hills is standing by ready to assist in disinfecting your home or business while ensuring that piece of mind knowing you have a professional ready at your fingertips.

We start out by using a fogging machine and use the disinfectant called SERVPROXIDE and after we fog we let the disinfectant dwell then hand spray all the high traffic touch point areas and wipe down.

SERVPRO of Centennial Hills understands how important confidentiality is to a business or residence and holds the highest standards to customer confidentiality and giving that assurance of “Certified: SERVPRO Cleaned”. If you suspect or confirm exposure remember we are here to provide you with the tools you need to help fight against COVID-19 or any type of biohazard.

Excessive mold loss

6/22/2020 (Permalink)

Moldy closet Moldy closet

A reverse osmosis system burst while the owners of the home were out of town.

A few months later when the owners came back they had damp floors and excessive mold growth everywhere.

Pictured below does no justice in describing as to the sheer amount of non-stop water damage that affected the inside of this two-story home, for three months straight. 

They called SERVPRO of Centennial Hills for help and we quickly started the mold remediation process to get their house back the way it was.

SERVPRO set up a three stage containment area for don/doff of PPE i.e. Tyvex suits, P100 performance respirators, Nitrile gloves to be worn under heavy duty work gloves, eye protection, and duct tape to properly adhere our gloves to the Tyvex suits. 

After securing their belongings within the home, we started on the first floor by removing every square inch carpet and tile.

SERVPRO then focused on the drywall; every square foot of it on the first floor.

Easily the most daunting task was removing all of the blow-in type insulation on the first floor.

Next, nails and staples were removed from every single stud. 

SERVPRO followed this up my palm-sanding every stud-twice. 

After palm sanding, SERVPRO wire-brushed every stud-twice.

To monitor the efficacy of SERVPRO and it's services, IAQ was sprayed to check any studs that still harbored mold or bacteria. 

Following this, SERVPROXIDE was sprayed on every stud for good measure. 

SERVPRO consulted a mold inspector for the final inspection and he noted the phenomenal work, passing the inspection with flying colors. 

 The owners were so grateful that SERVPRO was right beside them during their hard times helping to make things better for them.

Roof leak

6/8/2020 (Permalink)

PAINT BUBBLE Trapped rainwater in the ceiling.

After a heavy rain storm in Las Vegas a customer noticed a large cone shaped object forming on the ceiling inside her home.  SERVPRO of Centennial Hills was called to help assess the problem and figured out she had a roof leak that made it possible for rainwater to get inside and pool in her ceiling.  SERVPRO was able to follow the water migration to the leaky portion of her roof to get it repaired.  SERVPRO was able to follow the water migration to the leaky portion of her roof to get it repaired.  

SERVPRO removed all the wet drywall and insulation and started the drying process immediately. After removing the wet drywall the owner was so grateful that moisture was taken away to not promote further problems like mold growth. The sense of relief on the customer's face was very rewarding.

Micro misting and disinfecting the cars of our frontline heroes

6/1/2020 (Permalink)

Vehicle disinfecting Interior fogging

On Tuesday, May 19th, 2020, SERVPRO of Centennial Hills performed a disinfectant service for the medical staff working on the frontline during these unprecedented times at Centennial Hospital.

From 8am to 8pm, SERVPRO offered our expert services.

Our services consisted of utilizing a high-flow aerosol device to fog the interior of these vehicles with SERVPROXIDE, then wiping down high touch areas including, but not limited to, steering wheel, dashboard, gear shifter, door handles, control knobs, air vents, door handles and trunk space.

SERVPRO went back to Centennial Hills hospital to do the same thing again on Friday.

Our heroes on the frontline were incredibly grateful for our services.

Shortly after these two events, the CEO of Centennial Hills Hospital sent SERVPRO a letter of thanks for supporting the frontline staff during these trying times.

Water loss that became a mold loss

5/29/2020 (Permalink)

Mold hiding behind the kitchen cabinets. Wet and Moldy drywall!

SERVPRO of Centennial Hills got a water loss call from a customer complaining about their kitchen faucet leaking.

When SERVPRO arrived, we empathized with the customer's concerns and quickly jumped into action. Upon closer assessment, further mold damage was noticed.

Originating from a faulty drainpipe in the kitchen sink, leaking water seemed to soak the subfloor of the second floor of this apartment.

Because of the exceedingly high moisture readings, paired with information that the downstairs garage was just below the sink, SERVPRO gained access to the garage and discovered water infiltration into the downstairs garage ceiling.

Along with removing the kitchen tile upstairs, we removed the drywall in the downstairs garage ceiling.

After the mold was removed in the affected areas, air movers, scrubbers and dehumidifiers were set up in the upstairs kitchen and in the downstairs garage.

With a desiccant dehumidifier placed in the garage as well as the air movers, this task was completed aggressively because the affected areas were targeted from two areas.