Recent Posts

Standing Water

9/15/2022 (Permalink)

Help! Help! My house is flooded everywhere!” 
SERVPRO of Centennial Hills is here to help!”

Water losses are the most common form of damage found in homes and can be caused by a numerous variety of ways such as a damaged or non-sealed pipe, toilet overflow, cracks in the shower/tub, a leaking kitchen sink, etc. If someone experiences any of these types of water damages, look no further than SERVPRO of Centennial Hills.

SERVPRO of Centennial Hills will come out the same day, shut the water off, if necessary, and begin extracting standing water on property in order to limit the extent of damages. Using our high powered truck mount extractor we can suck up standing water in a matter of minutes, but it doesn’t stop there. 

Once all visible water has been extracted, we start looking for the “not so visible” details like moisture trapped inside of drywall and wooden studs with our penetrating meter. This allows us to get precise readings on the amount of water that was absorbed in the walls and structure of the property. Next we see how high up the walls the water migrated to in order to determine how high and how much of drywall needs to be removed for the drying process to begin. After all saturated materials have been removed, equipment is placed, such as air movers and dehumidifiers, to take moisture out of the air while releasing warm air with movement to ensure the maximum amount of drying is taking place.

The last step is having SERVPRO come back out to the property to conduct daily monitoring of the equipment to ensure everything that needs to be dry is dry and taken care of until we no longer need the equipment on property.

Raining in the Garage!

9/15/2022 (Permalink)

In life we take things for granted for example garages. We come home, park the car in the garage and head right inside the house day in and day out not taking time toglance around the garage. It is very important to take the time to look around all areas of your home including the garage and look for signs of change that do not seem right for example paint discoloration or that familiar term everyone uses “COFFEE STAINING” brownish look on walls and ceiling.If you happen to see this at your residence or commercial properties, the smart thing to do is call us immediately so we can test for moisture and find where the problem is coming from and prevent secondary damage of mold growth.

The picture shows air movers, dehumidifiers and ducting to pump hot dry air to the affected area to help speed up the drying process of materials.

When we arrived, we noticed brown staining on the surface of the ceiling and heavy amounts of moisture as well and once we opened up the ceiling we noticed a plumbing leak and excessive amounts of mold present. Since then the garage was treated for mold and put back "Like it never even happened."

Bio Hazard

7/12/2022 (Permalink)

SERVPRO Team getting personal protective equipment ready SERVPRO of Centennial Hills team prepping PPE and cleansers for bio clean up.

COVID-19 preventative

Here at SERVPRO of Centennial Hills we pride ourselves on taking the time to get a service resolved in a professional and timely manner. One of these services includes disinfecting with our own SERVPROXIDE antimicrobial. In the event that a customer calls in with a confirmed COVID-19 case and SERVPRO arrives at the scene, these are the steps to take in order to get the job done...

Step 1: Suit Up

  • SERVPRO team members must put on a full body, protective tyvex suit
  • Tape the seam between gloves and the suit to prevent exposure
  • Wear respiratory and eye protection to avoid possible contamination
  • All SERVPRO members MUST be sprayed and disinfected themselves before entering into the property

Step 2: Gear Up

  • Grab all necessary equipment needed to accomplish the job

(i.e. SERVPROXIDE, Fogging machine, clean towels, extension chords, etc)

Step 3: Disinfect

  • The SERVPRO fogger takes the liquid SERVPROXIDE antimicrobial and disperses it into a very fine mist(fog)
  • Allow the fog to settle for 10-15 minutes before wiping high-touch areas

(I.e keyboards, coffee machines, countertops, cabinets, door handles, etc)

Step 4: Clean Up

  • Once the affected areas have been disinfected and wiped, all SERVPRO team members will go outside to be sprayed and disinfected once more before removing the full body suit
  • After everyone is back in their normal SERVPRO attire, the body suits and gloves are put in biohazard bags to be properly disposed
  • The goggles and respirators are put into a trash bag to be taken back to SERVPRO HQ to be properly disinfected and wiped down themselves

These are all the necessary precautions to get a COVID-19 job done effectively!

Employee Development

4/18/2022 (Permalink)

SERVPRO employee awarded IICRC certification IICRC Water Damage Restoration Completion Certification

The knowledge we learn is most important to better our business and provide excellent service for our customers. When it comes to water, mold, fire and bio cleanup we ensure we have the knowledge and experience to give us the confidence needed to get the job done right.

The Management team at SERVPRO of Centennial Hills prides themselves on encouraging employees on furthering their knowledge on the science’s needed in order to get the job done. Our goal is to have every employee able to educate the customer in what we do and why in terms they understand. Educating the customer on the processes of what we are there do to and why is very important during services needed.

Congratulations Petr on your recent IICRC Water Damage Restoration Technician Certification. Employee development is critical to the success of providing excellent customer service.

We have a qualified staff ready 24/7

Employee Training

4/11/2022 (Permalink)

SERVPRO employee proudly showing his IICRC certificate IICRC Water Damage Restoration Certification “COMPLETE”

SERVPRO of Centennial Hills takes employee development seriously.

  The knowledge we learn is most important to better our business and provide excellent service for our customers. When it comes to water, mold, fire and bio cleanup we ensure we have the knowledge and experience to give us the confidence needed to get the job done right. 

  The Management team at SERVPRO of Centennial Hills prides themselves on encouraging employees on furthering their knowledge on the science’s needed in order to get the job done. Our goal is to have every employee able to educate the customer in what we do and why in terms they understand. Educating the customer on the processes of what we are there do to and why is very important during services needed. 

  Congratulations Austin on your recent IICRC Water Damage Restoration Technician Certification. Employee development is critical to the success of providing excellent customer service. 

We have a qualified staff ready 24/7

Trapped Water

3/24/2022 (Permalink)

Trapped water discovery behind insulation Insulation can drastically impede drying efforts of materials if not removed.

This photo shows water discovery after the removal of drywall and insulation. Insulation must be removed in order to prevent the possibility of secondary damage of mold growth to wood studs.  

This Las Vegas resident experienced a sudden water burst from a fresh water line supply to their washing machine. Unfortunately the resident was not home when the plumbing failure occurred and returned home to a complete devastating situation. SERVPRO of Centennial Hills was dispatched and started the water mitigation progress. 

Although materials need to be removed it is the proper way to ensure the wet materials are getting dry. SERVPRO of Centennial Hills Team has excellent knowledge of how buildings are constructed in order to help us get materials dry. Give Our SERVPRO team a call if you suspect a water intrusion to your home or business. We are standing by 24 hours a day, 7 days a week. 

Toilet seal leak

1/11/2022 (Permalink)

Picture of a toilet detached from plumbing system Toilet seal wear and tear can cause damage to a wood subfloor.

Here at SERVPRO of Centennial Hills, we’ve seen it all and we’ve done it all. We got a call from a customer whose toilet had been leaking from the toilet seal and crept into her carpet. SERVPRO was immediately dispatched to the customer’s home. Upon arrival we noticed there was carpet in the bathroom as well as a significant majority of the house that was affected (Typically bathrooms nowadays will usually have tile, vinyl or hardwood flooring instead of carpet). We noticed the toilet was loose with little to no caulking around the base. 

Once the source of loss has been identified, it’s time to get to work! SERVPRO of Centennial Hills fired up the truck mount and began extracting any standing water or water that seeped into the carpet. Next we begin removing the carpet, carpet pad and tack strip. Once all flooring is out, we removed the toilet and noticed an old and damaged wax ring. The next course of action was to immediately treat the wood subfloor and replace the wax ring, set the toilet back into place, hook up the water supply line and put a fresh bead of caulking all around the base of the toilet to seal it. 

This loss ended up as a Category 3 due to contaminated water that had been in contact with hazardous waste instead of a fresh water source such as the toilet supply line itself. This just goes to show that the smallest, everyday details most people miss on a daily basis can end up costing the most amount of damage. With our expert team, we were able to remove contaminated materials from the customer’s home, treat the home with SERVPROXIDE for any possibly mold growth, save the subfloor and give the custom peace of mind. 

Water Mitigation

1/11/2022 (Permalink)

Servpro employee extracting water off the floor The first step in water mitigation is EXTRACTION!

Help! Help! “My house is flooded and there’s water everywhere!” 
“No need to fear, SERVPRO is here!”

Water losses are the most common form of damage found in homes and can be caused by a numerous variety of ways such as a damaged or non-sealed pipe, toilet overflow, cracks in the shower/tub, a leaking kitchen sink, etc. If someone experiences any of these types of water damages, look no further than SERVPRO of Centennial Hills.

SERVPRO of Centennial Hills will come out the same day, shut the water off, if necessary, and begin extracting standing water on property in order to limit the extent of damages. Using our high powered truck mount extractor we can suck up standing water in a matter of minutes, but it doesn’t stop there. 

Once all visible water has been extracted, we start looking for the “not so visible” details like moisture trapped inside of drywall and wooden studs with our penetrating meter. This allows us to get precise readings on the amount of water that was absorbed in the walls and structure of the property. Next we see how high up the walls the water migrated to in order to determine how high and how much of drywall needs to be removed for the drying process to begin. After all saturated materials have been removed, equipment is placed, such as air movers and dehumidifiers, to take moisture out of the air while releasing warm air with movement to ensure the maximum amount of drying is taking place.

The last step is having SERVPRO come back out to the property to conduct daily monitoring of the equipment to ensure everything that needs to be dry is dry and taken care of until we no longer need the equipment on property.

Roof Leak

1/10/2022 (Permalink)

SERVPRO air movers ducted into ceiling Ducted air movers working vigorously to get materials dry.

In the Las Vegas Valley we don’t see a whole lot of The wet stuff falling from the skies! With an average rainfall per year of 4.2 inches we receive less than almost any other location in the Country. As excited as we get when we do get showers, it can tragically wreak havoc on our roads and very dry property.  This is no exception to house roofs in the valley. A heavy downpour in a short period of time can end in near catastrophic water damage inside your home.  At SERVPRO of Centennial Hills we have 24 hours emergency service crews available to respond to any size flood damage whether it be a roof leak or broken pipe. SERVPRO of Centennial Hills will be there to assist you with our fast and always friendly Technicians with the knowledge to handle any situation you may face.  We are standing by 24hrs a day 7days a week. 702-947-0947

Serving the VEGAS STRONG!

1/10/2022 (Permalink)

Welcome to Las Vegas sign. SERVPRO of Centennial Hills on stand by 24/7.

Many see Las Vegas as the Entertainment Capital of the world and a place of great opportunity.  People of all ages share this space, bringing new ways of thinking and general gentrification to the region that continues to evolve and shape the landscape of businesses, shops, novelty locations, and industries. You can find that you can begin this journey in Las Vegas no matter what you hope to achieve. SERVPRO of Centennial Hills takes great pride in their city even if it takes stopping a toilet flood or graffiti removal.  We take each job serious to help keep our city beautiful and most importantly businesses and residential properties. If you are experiencing a tough situation with a loss give us call so we can be your ally in resolving the loss.