Toilet seal leak

11/15/2023 (Permalink)

Water damage to wood subfloor from a toilet seal leak.

The Centennial Hills SERVPRO Team standing by to help residential and businesses in time of need. The Emergency Response Plan is a great plan to have in the event of a major loss. This plan gives customers the tool they need to get things back to normal when experiencing a Water, Fire, and Mold loss. 

By developing a SERVPRO Emergency Ready Profile for your business or home you have the advantage of having an immediate plan of action. Knowing what to expect in advance is the key to timely mitigation and can help minimize how water damage can affect your home or business. 

 1. No cost assessment of your business/residence.

 2. Takes very little time to complete and gives critical information needed in the event of an Emergency.

 3. A guide to help you safely get back into your Establishment.

 4. Establishes SERVPRO of Centennial Hills Professional as your disaster mitigation and restoration provider.

 5. Establishes a line of command for your business on who authorizes the work to begin.

 6. Provides facility engineering details of where shut off valves and electrical shut offs are.

Having a Emergency Ready plan in place empowers you to have complete control during a chaotic moment and the best SERVPRO team at your finger tips. 

Water extraction process

1/6/2023 (Permalink)

Working vigorously to extract water from carpet in order to limit further water exposure to materials.

Water losses are the most common form of damage found in homes and can be caused by a numerous variety of ways such as a damaged or non-sealed pipe, toilet overflow, cracks in the shower/tub, a leaking kitchen sink, etc. If someone experiences any of these types of water damages, look no further than SERVPRO of Centennial Hills.

SERVPRO of Centennial Hills will come out the same day, shut the water off, if necessary, and begin extracting standing water on property in order to limit the extent of damages. Using our high powered truck mount extractor we can suck up standing water in a matter of minutes, but it doesn’t stop there. 

Once all visible water has been extracted, we start looking for the “not so visible” details like moisture trapped inside of drywall and wooden studs with our penetrating meter. This allows us to get precise readings on the amount of water that was absorbed in the walls and structure of the property. Next we see how high up the walls the water migrated to in order to determine how high and how much of drywall needs to be removed for the drying process to begin. After all saturated materials have been removed, equipment is placed, such as air movers and dehumidifiers, to take moisture out of the air while releasing warm air with movement to ensure the maximum amount of drying is taking place.

The last step is having SERVPRO come back out to the property to conduct daily monitoring of the equipment to ensure everything that needs to be dry is dry and taken care of until we no longer need the equipment on property.

Sewage backup

11/16/2022 (Permalink)

After hours emergency extraction of water sewage plumbing backup.

The Centennial Hills SERVPRO Team standing by to help businesses in time of need. The Emergency Response Plan is a great plan to have in the event of a major loss. This plan gives businesses the tool they need to get things back to normal when experiencing a Water, Fire, and Mold loss. 

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

 1. No cost assessment of your business/residence.

 2. Takes very little time to complete and gives critical information needed in the event of an Emergency.

 3. A guide to help you safely get back into your Establishment.

 4. Establishes SERVPRO of Centennial Hills Professional as your disaster mitigation and restoration provider.

 5. Establishes a line of command for your business on who authorizes the work to begin.

 6. Provides facility engineering details of where shut off valves and electrical shut offs are.

Having a Emergency Ready plan in place empowers you to have complete control during a chaotic moment and the best SERVPRO team at your finger tips. 

Standing Water

9/15/2022 (Permalink)

Help! Help! My house is flooded everywhere!” 
SERVPRO of Centennial Hills is here to help!”

Water losses are the most common form of damage found in homes and can be caused by a numerous variety of ways such as a damaged or non-sealed pipe, toilet overflow, cracks in the shower/tub, a leaking kitchen sink, etc. If someone experiences any of these types of water damages, look no further than SERVPRO of Centennial Hills.

SERVPRO of Centennial Hills will come out the same day, shut the water off, if necessary, and begin extracting standing water on property in order to limit the extent of damages. Using our high powered truck mount extractor we can suck up standing water in a matter of minutes, but it doesn’t stop there. 

Once all visible water has been extracted, we start looking for the “not so visible” details like moisture trapped inside of drywall and wooden studs with our penetrating meter. This allows us to get precise readings on the amount of water that was absorbed in the walls and structure of the property. Next we see how high up the walls the water migrated to in order to determine how high and how much of drywall needs to be removed for the drying process to begin. After all saturated materials have been removed, equipment is placed, such as air movers and dehumidifiers, to take moisture out of the air while releasing warm air with movement to ensure the maximum amount of drying is taking place.

The last step is having SERVPRO come back out to the property to conduct daily monitoring of the equipment to ensure everything that needs to be dry is dry and taken care of until we no longer need the equipment on property.

Raining in the Garage!

9/15/2022 (Permalink)

In life we take things for granted for example garages. We come home, park the car in the garage and head right inside the house day in and day out not taking time toglance around the garage. It is very important to take the time to look around all areas of your home including the garage and look for signs of change that do not seem right for example paint discoloration or that familiar term everyone uses “COFFEE STAINING” brownish look on walls and ceiling.If you happen to see this at your residence or commercial properties, the smart thing to do is call us immediately so we can test for moisture and find where the problem is coming from and prevent secondary damage of mold growth.

The picture shows air movers, dehumidifiers and ducting to pump hot dry air to the affected area to help speed up the drying process of materials.

When we arrived, we noticed brown staining on the surface of the ceiling and heavy amounts of moisture as well and once we opened up the ceiling we noticed a plumbing leak and excessive amounts of mold present. Since then the garage was treated for mold and put back "Like it never even happened."

Trapped Water

3/24/2022 (Permalink)

Insulation can drastically impede drying efforts of materials if not removed.

This photo shows water discovery after the removal of drywall and insulation. Insulation must be removed in order to prevent the possibility of secondary damage of mold growth to wood studs.  

This Las Vegas resident experienced a sudden water burst from a fresh water line supply to their washing machine. Unfortunately the resident was not home when the plumbing failure occurred and returned home to a complete devastating situation. SERVPRO of Centennial Hills was dispatched and started the water mitigation progress. 

Although materials need to be removed it is the proper way to ensure the wet materials are getting dry. SERVPRO of Centennial Hills Team has excellent knowledge of how buildings are constructed in order to help us get materials dry. Give Our SERVPRO team a call if you suspect a water intrusion to your home or business. We are standing by 24 hours a day, 7 days a week. 

Water Mitigation

1/11/2022 (Permalink)

The first step in water mitigation is EXTRACTION!

Help! Help! “My house is flooded and there’s water everywhere!” 
“No need to fear, SERVPRO is here!”

Water losses are the most common form of damage found in homes and can be caused by a numerous variety of ways such as a damaged or non-sealed pipe, toilet overflow, cracks in the shower/tub, a leaking kitchen sink, etc. If someone experiences any of these types of water damages, look no further than SERVPRO of Centennial Hills.

SERVPRO of Centennial Hills will come out the same day, shut the water off, if necessary, and begin extracting standing water on property in order to limit the extent of damages. Using our high powered truck mount extractor we can suck up standing water in a matter of minutes, but it doesn’t stop there. 

Once all visible water has been extracted, we start looking for the “not so visible” details like moisture trapped inside of drywall and wooden studs with our penetrating meter. This allows us to get precise readings on the amount of water that was absorbed in the walls and structure of the property. Next we see how high up the walls the water migrated to in order to determine how high and how much of drywall needs to be removed for the drying process to begin. After all saturated materials have been removed, equipment is placed, such as air movers and dehumidifiers, to take moisture out of the air while releasing warm air with movement to ensure the maximum amount of drying is taking place.

The last step is having SERVPRO come back out to the property to conduct daily monitoring of the equipment to ensure everything that needs to be dry is dry and taken care of until we no longer need the equipment on property.

Plumbing failure

12/7/2021 (Permalink)

Removed ceiling drywall to prevent falling materials.

There are many areas of a home that may be affected by water damage due to natural “wear and tear” that happens inside the walls that most people wont see or recognize. In this specific instance the customer contacted SERVPRO of Centennial Hills because of water beginning to flood the downstairs kitchen and into the living room.

Once we arrived on scene we shut the main water supply off from the street, which is always the “go-to” when no other water shut off can be found on property. After the water supply was shut off, we began extracting the water to get as much of it up as possible off the floor to minimize as much damage as possible. Once the water is extracted the next step is get out moisture meters to test which walls contain water inside them in order to perform one to two foot flood cuts to open up the walls and let them “breathe”. This way, with everything opened, we can see where the broken pipe was causing the leak.

The last step after extracting and demolition have occurred is to place equipment such as dehumidifiers and air-movers. This is to get any moisture out of the air and to get airflow in the affected area(s) moving to ensure the walls and flooring are dried efficiently and in a timely manner.  

Sudden fire sprinkler burst

11/12/2021 (Permalink)

SERVPRO extracting water from a local business office after a sudden plumbing burst.

The Centennial Hills SERVPRO Team enjoys getting out to local businesses to introduce the Emergency Response Plan in the event of a major loss. This plan gives businesses the tool they need to get things back to normal when experiencing a Water, Fire, and Mold loss. 

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

 1. No cost assessment of your business/residence.

 2. Takes very little time to complete and gives critical information needed in the event of an Emergency.

 3. A guide to help you safely get back into your Establishment.

 4. Establishes SERVPRO of Centennial Hills Professional as your disaster mitigation and restoration provider.

 5. Establishes a line of command for your business on who authorizes the work to begin.

 6. Provides facility engineering details of where shut off valves and electrical shut offs are.

Having a Emergency Ready plan in place empowers you to have complete control during a chaotic moment and the best SERVPRO team at your finger tips. 

Mother Nature can be relentless

8/6/2021 (Permalink)

Air movers ducted into affected area in order to enhance drying efforts.

In life we take things for granted for example patio roofing. It is very important to take the time to look around all areas of your home including the patio roofing and look for signs of change that do not seem right for example paint discoloration or that familiar term everyone uses “COFFEE STAINING” brownish look on walls and ceiling or missing roof tiles If you happen to see this at your residence or commercial properties, the smart thing to do is call us immediately so we can test for moisture and find where the problem is coming from and prevent secondary damage of mold growth.

The picture shows air movers ducting to pump dry air into the affected area to help speed up the drying process of materials.

When we arrived this home had just went through heavy storm event that blew off shingles then pouring rain flooded their kitchen. Then we noticed paint bubbling, staining on the surface of the ceiling in the kitchen and heavy amounts of moisture as well and once we opened up the ceiling we noticed sun light peaking through. Since then the studs in the ceiling were treated with anti microbial to prevent secondary damage like mold. Eventually all new materials were put back "Like it never even happened."

Hardwood flooring rescue

8/6/2021 (Permalink)

Rescue mat system being place on hardwood flooring.

When water happens to meet wood flooring, time is critical. SERVPRO of Centennial Hills received a call about a water loss emergency involving a fresh water line rupture in the kitchen. When SERVPRO arrived at the emergency, it was time for immediate water extraction and assessment for any possible secondary damage. During the water extraction process, we knew that the flooring was actual hard wood so we had little time before cupping would occur. After extracting with the Hand Wand extractor, we were still getting high moisture readings under the surface of the flooring and realized we needed to take further action in order to save the flooring.

The picture shows the Rescue mat extraction system in action along with other equipment such as air movers and dehumidifiers. We put the Rescue mat extraction system to the test; extracting the water from underneath the flooring while holding pressure on the flooring in order to prevent the cupping affect. After a few days of constant monitoring and equipment adjustments, SERVPRO of Centennial Hills succeeded in saving these homeowners beloved hard wood floors.

Shower/Tub plumbing failure

5/7/2021 (Permalink)

Removing ceiling drywall to start the drying process of wood subfloor.

This Las Vegas customer noticed a large cone shaped object forming on the ceiling inside her home.  SERVPRO of Centennial Hills was called to help assess the problem and figured out she had a plumbing leak from the upstairs shower tub which made it possible for water to get trapped in her ceiling.  SERVPRO was able to follow the water migration to the leaky portion of her plumbing and stop the leak.  

Our team removed all the wet drywall and insulation and started the drying process immediately. After removing the wet drywall the owner was so grateful that moisture was taken away to not promote further problems like mold growth. The sense of relief on the customer's face was very rewarding.

If you see signs of discoloration on your walls and ceilings give SERVPRO of Centennial Hills a call. 

Water Extraction

1/14/2021 (Permalink)

Water Extraction

”Help! Help! My house is flooded and there’s water everywhere!” 
“No need to fear, SERVPRO is here!”

Water losses are the most common form of damage found in homes and can be caused by a numerous variety of ways such as a damaged or non-sealed pipe, toilet overflow, cracks in the shower/tub, a leaking kitchen sink, etc. If someone experiences any of these types of water damages, look no further than SERVPRO of Centennial Hills.

SERVPRO of Centennial Hills will come out the same day, shut the water off, if necessary, and begin extracting standing water on property in order to limit the extent of damages. Using our high powered truck mount extractor we can suck up standing water in a matter of minutes, but it doesn’t stop there. 

Once all visible water has been extracted, we start looking for the “not so visible” details like moisture trapped inside of drywall and wooden studs with our penetrating meter. This allows us to get precise readings on the amount of water that was absorbed in the walls and structure of the property. Next we see how high up the walls the water migrated to in order to determine how high and how much of drywall needs to be removed for the drying process to begin. After all saturated materials have been removed, equipment is placed, such as air movers and dehumidifiers, to take moisture out of the air while releasing warm air with movement to ensure the maximum amount of drying is taking place.

The last step is having SERVPRO come back out to the property to conduct daily monitoring of the equipment to ensure everything that needs to be dry is dry and taken care of until we no longer need the equipment on property.

Plumbing burst

12/28/2020 (Permalink)

Water Intrusion from Guest Bathroom

There are many areas of a home that may be affected by water damage due to natural “wear and tear” that happens inside the walls that most people wont see or recognize. In this specific instance the customer contacted SERVPRO of Centennial Hills because of water beginning to flood the downstairs bathroom and into the living room.

Once we arrived on scene we shut the main water supply off from the street, which is always the “go-to” when no other water shut off can be found on property. After the water supply was shut off, we began extracting the water to get as much of it up as possible off the floor to minimize as much damage as possible. Once the water is extracted the next step is get out moisture meters to test which walls contain water inside them in order to perform one to two foot flood cuts to open up the walls and let them “breathe”. This way, with everything opened, we can see where the broken pipe was causing the leak.

The last step after extracting and demolition have occurred is to place equipment such as dehumidifiers and air-movers. This is to get any moisture out of the air and to get airflow in the affected area(s) moving to ensure the walls and flooring are dried efficiently and in a timely manner.  

Have a SERVPRO “ERP” plan!

11/18/2020 (Permalink)

Early wake up call from a burst water main line.

The Centennial Hills SERVPRO Team enjoys getting out to local businesses to introduce the Emergency Response Plan in the event of a major loss. This plan gives businesses the tool they need to get things back to normal when experiencing a Water, Fire, and Mold loss. 

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

 1. No cost assessment of your business/residence.

 2. Takes very little time to complete and gives critical information needed in the event of an Emergency.

 3. A guide to help you safely get back into your Establishment.

 4. Establishes SERVPRO of Centennial Hills Professional as your disaster mitigation and restoration provider.

 5. Establishes a line of command for your business on who authorizes the work to begin.

 6. Provides facility engineering details of where shut off valves and electrical shut offs are.

Having a Emergency Ready plan in place empowers you to have complete control during a chaotic moment and the best SERVPRO team at your finger tips. 

It came from above...

8/6/2020 (Permalink)

Air Movers and Dehumidifiers working together to create a dryer environment

In life we take things for granted for example garages. We come home, park the car in the garage and head right inside the house day in and day out not taking time toglance around the garage. It is very important to take the time to look around all areas of your home including the garage and look for signs of change that do not seem right for example paint discoloration or that familiar term everyone uses “COFFEE STAINING” brownish look on walls and ceiling.If you happen to see this at your residence or commercial properties, the smart thing to do is call us immediately so we can test for moisture and find where the problem is coming from and prevent secondary damage of mold growth.

The picture shows air movers, dehumidifiers and ducting to pump hot dry air to the affected area to help speed up the drying process of materials.

When we arrived, we noticed brown staining on the surface of the ceiling and heavy amounts of moisture as well and once we opened up the ceiling we noticed a plumbing leak and excessive amounts of mold present. Since then the garage was treated for mold and put back "Like it never even happened."

When water meets wood...

8/4/2020 (Permalink)

Rescue mat extraction in action!

When water happens to meet wood flooring, time is critical. SERVPRO of Centennial Hills received a call about a water loss emergency involving a reverse osmosis water purification system. When SERVPRO arrived at the emergency, it was time for immediate water extraction and assessment for any possible secondary damage. During the water extraction process, we knew that the flooring was actual hard wood so we had little time before cupping would occur. After extracting with the Hand Wand extractor, we were still getting high moisture readings under the surface of the flooring and realized we needed to take further action in order to save the flooring.

The picture shows the Rescue mat extraction system in action along with other equipment such as air movers and dehumidifiers. We put the Rescue mat extraction system to the test; extracting the water from underneath the flooring while holding pressure on the flooring in order to prevent the cupping affect. After a few days of constant monitoring and equipment adjustments, SERVPRO of Centennial Hills succeeded in saving these homeowners beloved hard wood floors.

Roof leak

6/8/2020 (Permalink)

Trapped rainwater in the ceiling.

After a heavy rain storm in Las Vegas a customer noticed a large cone shaped object forming on the ceiling inside her home.  SERVPRO of Centennial Hills was called to help assess the problem and figured out she had a roof leak that made it possible for rainwater to get inside and pool in her ceiling.  SERVPRO was able to follow the water migration to the leaky portion of her roof to get it repaired.  

Our team removed all the wet drywall and insulation and started the drying process immediately. After removing the wet drywall the owner was so grateful that moisture was taken away to not promote further problems like mold growth. The sense of relief on the customer's face was very rewarding.

If you see signs of discoloration on your walls and ceilings give SERVPRO of Centennial Hills a call.