Recent Why SERVPRO Posts

Detach and Reset

1/14/2021 (Permalink)

Detach and Reset Bathroom carpet removal

Here at SERVPRO of Centennial Hills, we’ve seen it all and we’ve done it all. We got a call from a customer whose toilet had been leaking from the toiler seal and crept into her carpet. SERVPRO was immediately dispatched to the customer’s home. Upon arrival we noticed there was carpet in the bathroom as well as a significant majority of the house that was affected (Typically bathrooms nowadays will usually have tile, vinyl or hardwood flooring instead of carpet). We noticed the toilet was loose with little to no caulking around the base. 

Once the source of loss has been identified, it’s time to get to work! SERVPRO of Centennial Hills fired up the truck mount and began extracting any standing water or water that seeped into the carpet. Next we begin removing the carpet, carpet pad and tack strip. Once all flooring is out, we removed the toilet and noticed an old and damaged wax ring. The next course of action was to immediately replace the wax ring, set the toilet back into place, hook up the water supply line and put a fresh bead of caulking all around the base of the toilet the seal it. 

This loss ended up as a Category 3 due to contaminated water that had been in contact with hazardous waste instead of a fresh water source such as the toilet supply line itself. This just goes to show that the smallest, everyday details most people miss on a daily basis can end up costing the most amount of damage. With our expert team, we were able to remove contaminated materials from the customer’s home, treat the home with SERVPROXIDE for any possibly mold growth, save the subfloor and give the custom peace of mind. 

SERVPRO of Centennial Hills Family

12/11/2020 (Permalink)

SPCH Team SERVPRO of Centennial Hills team members.

Generally we spend as much time with our co-workers as we do with our families. At SERVPRO of Centennial Hills we are one big family and we treat each client as family as well. 

Kevin our franchise owner is not only highly trained in restoration and mitigation with multiple certifications but also has over 20 years experience working with insurance companies.

Tristan is one of our dedicated members of management. As an IICRC Certified Water Technician he leads his crew with confidence to get the job done right.

Bryan, Tyler, and Richard our production technicians, bring a variety of skills and experience to the table. They are vital member of the team.

Jessica is our office & HR Administrator, with her 6 plus years of insurance experience she is able to affectively handle communications with the insurance adjusters and the clients.

SERVPRO of Centennial Hills team members are available for your needs 24 hours a day, 7 days a week.

Services Offered

11/20/2020 (Permalink)

Image of SERVPRO van on road SERVPRO of Centennial Hills servicing The Strong!

SERVPRO of Centennial Hills in Las Vegas offers professional preventative services to ensure your property is maintained to the highest standards in order to prevent excessive water, fire and/or mold damages. We make sure our company vehicles are always stocked and ready to go with all the tools needed for any loss so that we may arrive to the customer’s property in a timely fashion as well as getting the job done swiftly yet efficiently.

Services offered though SERVPRO of Centennial Hills include:

  • Water extraction
  • Carpet shampooing
  • Air deodorizations
  • Carpet removal
  • Tile removal
  • Wood floor removal
  • Drywall removal
  • Mold spray and removal
  • Sponging soot off walls

Just to name a few. Now, in case you’re wondering what our step-by-step process is for a typical water loss here’s a quick rundown. SERVPRO of Centennial Hills will show to he the property to greet the customer and shut the water off, if not done so already. Next we will extract any standing water in affected areas. Afterwards we will test the moisture contained within walls as well as underneath carpet, tile and wood flooring to examine how far the water migrated to. While one technician gets moisture readings another will usually be getting measurements of all affected rooms in order to complete a sketch of the loss source. Once we get the OK to begin demolition, we will proceed to cut and remove any affected materials (I.e. drywall, carpet, tile, wood floor, etc). Lastly, we will place air movers and dehumidifiers to both suck the moisture out of the air and to create intense air movement for drying.

On top of the usual losses we also offer a COVID-19 preventative spray which ensures disinfection of any lingering coronavirus in an affected area. With our 100% guaranteed safe antimicrobial spray SERVPROXIDE. There are a lot of water restoration companies out there but SERVPRO of Centennial Hills in Las Vegas is the one that gets the job done correctly and efficiently because the SERVPRO way is to make it “Like it never even happened.”

Disinfecting Services

11/20/2020 (Permalink)

SERVPRO employee wiping down office chairs Disinfecting wipe down after fogging.

COVID-19 preventative

Here at SERVPRO of Centennial Hills we pride ourselves on taking the time to get a service resolved in a professional and timely manner. One of these services includes disinfecting with our own SERVPROXIDE antimicrobial. In the event that a customer calls in with a confirmed COVID-19 case and SERVPRO arrives at the scene, these are the steps to take in order to get the job done...

Step 1: Suit Up

  • SERVPRO team members must put on a full body, protective tyvex suit
  • Tape the seam between gloves and the suit to prevent exposure
  • Wear respiratory and eye protection to avoid possible contamination
  • All SERVPRO members MUST be sprayed and disinfected themselves before entering into the property

Step 2: Gear Up

  • Grab all necessary equipment needed to accomplish the job

(i.e. SERVPROXIDE, Fogging machine, clean towels, extension chords, etc)

Step 3: Disinfect

  • The SERVPRO fogger takes the liquid SERVPROXIDE antimicrobial and disperses it into a very fine mist(fog)
  • Allow the fog to settle for 10-15 minutes before wiping high-touch areas

(I.e keyboards, coffee machines, countertops, cabinets, door handles, etc)

Step 4: Clean Up

  • Once the affected areas have been disinfected and wiped, all SERVPRO team members will go outside to be sprayed and disinfected once more before removing the full body suit
  • After everyone is back in their normal SERVPRO attire, the body suits and gloves are put in biohazard bags to be properly disposed
  • The goggles and respirators are put into a trash bag to be taken back to SERVPRO HQ to be properly disinfected and wiped down themselves

These are all the necessary precautions to get a COVID-19 job done effectively!

After hours services available 24/7

11/18/2020 (Permalink)

SERVPRO van being unloaded SERVPRO of Centennial Hills ready 24 hours a day, 7 days a week.

SERVPRO of Centennial Hills team is ready at all hours of the day, and offers all of our services whenever they are needed. 

Businesses across the nation are beginning to open and are truly seeing the impact that the past few months have had on their employees mentally, physically, and spiritually. Management across the board is struggling to motivate and keep their employees calm during times of unrest and uneasiness. A key thing that businesses can do to ensure a level of trust and comfort within the workplace is to schedule regular cleaning and sanitization visits to their office space. This gives employees and those at higher risk a sense of comfort and shows that upper management doesn’t just care about numbers and hard statistics but rather the safety and care of their employees.

SERVPRO of Centennial Hills Las Vegas provides routine cleaning, sanitization, and disinfection services to businesses around the region. We have the technical skills as well as the proper cleaning procedures, tools, and compounds needed to ensure your safety and the cleanliness of the office.

If you have any cleaning, sanitizing, or disinfecting needs give SERVPRO of Centennial Hills a call at 702-947-0947. 

Deep Cleaning and Disinfecting

11/18/2020 (Permalink)

SERVPRO employee and product SERVPRO of Centennial Hills disinfecting a local kitchen restaurant using SERVPROXIDE.

During this unprecedented time caused by the global pandemic of coronavirus, we want to remind our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we always go beyond the scope of work that regular janitorial staff perform.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Centennial Hills– 702-947-0947 We are here to help!!!