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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Detach and Reset

1/14/2021 (Permalink)

Detach and Reset Bathroom carpet removal

Here at SERVPRO of Centennial Hills, we’ve seen it all and we’ve done it all. We got a call from a customer whose toilet had been leaking from the toiler seal and crept into her carpet. SERVPRO was immediately dispatched to the customer’s home. Upon arrival we noticed there was carpet in the bathroom as well as a significant majority of the house that was affected (Typically bathrooms nowadays will usually have tile, vinyl or hardwood flooring instead of carpet). We noticed the toilet was loose with little to no caulking around the base. 

Once the source of loss has been identified, it’s time to get to work! SERVPRO of Centennial Hills fired up the truck mount and began extracting any standing water or water that seeped into the carpet. Next we begin removing the carpet, carpet pad and tack strip. Once all flooring is out, we removed the toilet and noticed an old and damaged wax ring. The next course of action was to immediately replace the wax ring, set the toilet back into place, hook up the water supply line and put a fresh bead of caulking all around the base of the toilet the seal it. 

This loss ended up as a Category 3 due to contaminated water that had been in contact with hazardous waste instead of a fresh water source such as the toilet supply line itself. This just goes to show that the smallest, everyday details most people miss on a daily basis can end up costing the most amount of damage. With our expert team, we were able to remove contaminated materials from the customer’s home, treat the home with SERVPROXIDE for any possibly mold growth, save the subfloor and give the custom peace of mind. 

Water Extraction

1/14/2021 (Permalink)

Water on Wood Flooring Water Extraction

”Help! Help! My house is flooded and there’s water everywhere!” 
“No need to fear, SERVPRO is here!”

Water losses are the most common form of damage found in homes and can be caused by a numerous variety of ways such as a damaged or non-sealed pipe, toilet overflow, cracks in the shower/tub, a leaking kitchen sink, etc. If someone experiences any of these types of water damages, look no further than SERVPRO of Centennial Hills.

SERVPRO of Centennial Hills will come out the same day, shut the water off, if necessary, and begin extracting standing water on property in order to limit the extent of damages. Using our high powered truck mount extractor we can suck up standing water in a matter of minutes, but it doesn’t stop there. 

Once all visible water has been extracted, we start looking for the “not so visible” details like moisture trapped inside of drywall and wooden studs with our penetrating meter. This allows us to get precise readings on the amount of water that was absorbed in the walls and structure of the property. Next we see how high up the walls the water migrated to in order to determine how high and how much of drywall needs to be removed for the drying process to begin. After all saturated materials have been removed, equipment is placed, such as air movers and dehumidifiers, to take moisture out of the air while releasing warm air with movement to ensure the maximum amount of drying is taking place.

The last step is having SERVPRO come back out to the property to conduct daily monitoring of the equipment to ensure everything that needs to be dry is dry and taken care of until we no longer need the equipment on property.

When it Rains it Pours?

1/8/2021 (Permalink)

This picture indicates flood damage following a heavy rain storm and roof leak. Flooding damage to Las Vegas Residents home after a heavy rainstorm.

In the Las Vegas Valley we don’t see a whole lot of The wet stuff falling from the skies! With an average rainfall per year of 4.2 inches we receive less than almost any other location in the Country. As excited as we get when we do get showers, it can tragically wreak havoc on our roads and very dry property.  This is no exception to house roofs in the valley. A heavy downpour in a short period of time can end in near catastrophic water damage inside your home.  At SERVPRO of Centennial Hills we have 24 hours emergency service crews available to respond to any size flood damage whether it be a roof leak or broken pipe. SERVPRO of Centennial Hills will be there to assist you with our fast and always friendly Technicians with the knowledge to handle any situation you may face.  We are standing by 24hrs a day 7days a week. 702-947-0947. 

Plumbing burst

12/28/2020 (Permalink)

Water over wood flooring Water Intrusion from Guest Bathroom

There are many areas of a home that may be affected by water damage due to natural “wear and tear” that happens inside the walls that most people wont see or recognize. In this specific instance the customer contacted SERVPRO of Centennial Hills because of water beginning to flood the downstairs bathroom and into the living room.

Once we arrived on scene we shut the main water supply off from the street, which is always the “go-to” when no other water shut off can be found on property. After the water supply was shut off, we began extracting the water to get as much of it up as possible off the floor to minimize as much damage as possible. Once the water is extracted the next step is get out moisture meters to test which walls contain water inside them in order to perform one to two foot flood cuts to open up the walls and let them “breathe”. This way, with everything opened, we can see where the broken pipe was causing the leak.

The last step after extracting and demolition have occurred is to place equipment such as dehumidifiers and air-movers. This is to get any moisture out of the air and to get airflow in the affected area(s) moving to ensure the walls and flooring are dried efficiently and in a timely manner.  

Helping a local business in the fight against COVID 19

12/28/2020 (Permalink)

Wipe down of high traffic touch areas Wipe down of high traffic touch areas.

This local Las Vegas business had a bit of a scare when one of their employees tested positive for COVID 19. This business did their due diligence and called SERVPRO of Centennial Hills to help them out by providing them a quick solution to their dilemma. Once they called us we dispatched our team and arrived on sight within an hour of their call. 

To limit exposure this business owner sectioned off this particular room and sent her employees out to get tested to prevent further exposure. The quick thinking of the owner was very commendable showing she cared about her employees and clients by limiting their exposure to the virus. 

By the time SERVPRO of Centennial Hills arrived we suited up and waited for direction from the owner of the affected area. We proceeded to the area and started to apply the SERVPROXIDE using micro misting to maximize as much surface area as possible. After fogging we wiped all high traffic surface areas.  

SERVPRO of Centennial Hills Family

12/11/2020 (Permalink)

SPCH Team SERVPRO of Centennial Hills team members.

Generally we spend as much time with our co-workers as we do with our families. At SERVPRO of Centennial Hills we are one big family and we treat each client as family as well. 

Kevin our franchise owner is not only highly trained in restoration and mitigation with multiple certifications but also has over 20 years experience working with insurance companies.

Tristan is one of our dedicated members of management. As an IICRC Certified Water Technician he leads his crew with confidence to get the job done right.

Bryan, Tyler, and Richard our production technicians, bring a variety of skills and experience to the table. They are vital member of the team.

Jessica is our office & HR Administrator, with her 6 plus years of insurance experience she is able to affectively handle communications with the insurance adjusters and the clients.

SERVPRO of Centennial Hills team members are available for your needs 24 hours a day, 7 days a week.

Have a Safety Plan

12/11/2020 (Permalink)

Blazing fire take over a home A fire in your home can be devastating.

A fire in your home is a scary thought but it also a possibility for anyone. Fires spread quickly and leave only a few minutes for families to escape. Families should have a safety plan in place and practice it to be sure everyone in the home knows what to do in case of a fire.

The National Fire Protection Association gives the following tips in creating an escape plan:

  • Pull together everyone in your household and make a plan. Walk through your home and inspect all possible exits and escape routes.  Households with children should consider drawing a floor plan of your home, marking two ways out of each room, including windows and doors. Also, mark the location of each smoke alarm.
  • A closed door may slow the spread of smoke, heat and fire. Install smoke alarms in every sleeping room, outside each sleeping area and on every level of the home. 
  • When you walk through your plan, check to make sure the escape routes are clear and doors and windows can be opened easily.
  • Choose an outside meeting place a safe distance in front of your home where everyone can meet after they've escaped. 
  • Go outside to see if your street number is clearly visible from the road. If not, paint it on the curb or install house numbers to ensure that responding emergency personnel can find your home.
  • If there are infants, older adults, or family members with mobility limitations, make sure that someone is assigned to assist them in the fire drill and in the event of an emergency. Assign a backup person too, in case the designee is not home during the emergency
  • If windows or doors in your home have security bars, make sure that the bars have emergency release devices inside so that they can be opened immediately in an emergency. Emergency release devices won't compromise your security - but they will increase your chances of safely escaping a home fire.
  • Tell guests or visitors to your home about your family's fire escape plan. When staying overnight at other people's homes, ask about their escape plan. If they don't have a plan in place, offer to help them make one. This is especially important when children are permitted to attend "sleepovers" at friends' homes.
  • Once you're out, stay out! Under no circumstances should you ever go back into a burning building. If someone is missing, inform the fire department dispatcher when you call. Firefighters have the skills and equipment to perform rescues.

Your first line of notification is the fire alarms, practice regular maintenance on smoke detectors. Review your plan often and make changes as needed. 

Insane facts about lightning

12/11/2020 (Permalink)

Lightning Storm Lightning Storm over the Las Vegas skyline.

The Las Vegas skies are no stranger to the amazing light shows that a lightning storm can bring. We found some crazy facts about lightning that we would like to share.

*Lightning can create heat three times hotter than the surface of the sun. Although lightning it self has no temperature.

* Lightning can strike the same place more than once. The Empire State Building is reportedly struck about 23 times a year.

* A single lightning bolt can strike more than one place at the same time.

* Lightning bolts are actually very thin measuring between one and seven inches in diameter.

*Lightning channels have been reported to measure as long as 90 miles.

*Florida experiences more lightning than any other state in the U.S., while Venezuela has more than anywhere on earth.

*Thunder can not exist without lightning.

*A single lightning bolt can have up to a billion volts of electricity.

* more than one billion lightning strikes hit earth each year.

Lightning shows can be beautiful to see in the night sky but can also be dangerous. Lightning is reportedly responsible for an estimated 24,000 deaths worldwide each year. Stay safe!

Smoke alarms

11/23/2020 (Permalink)

Smoke alarm Smoke alarms can save property and lives.

The scientific research behind smoke alarms and how they protect your home is always evolving. The mission behind each organization that participates in this important research is to protect people in their homes and to reduce life and economic loss due to fire.

There are two types of smoke alarms generally used in homes:

*Ionization

*Photoelectric

These two types of smoke alarms sense the presence of smoke differently.

The type of smoke produced by a fire depends on the type of fire, Flaming fires and smoldering fire give off different types of smoke Both alarms detect the smoke from either a smoldering fire or a flaming fire.

  • Ionization smoke alarms tend to respond faster to the smoke produced by flaming fires than photoelectric smoke alarms.
  • Photoelectric smoke alarms tend to respond faster to the smoke produced by smoldering fires than ionization smoke alarms.

In testing the result of these time differences have been mixed , some test result times are trivial while others are considerable.

No one can say one type is better then the other due to every fire being so different. The USFA recommends that every home and place where people sleep be equipped with either a ionization or photoelectric smoke alarms, or a dual sensor smoke alarms.

Whatever type of alarm you choose remember to conduct regular maintenance and battery testing to ensure the safety of your home.

Fire loss Insurance

11/20/2020 (Permalink)

Charred remains of kitchen cabinets Complacency in the kitchen causes fires!

A house fire can literally put you and your family on the street. Every household or business should have some sort of fire plan, if not give SERVPRO of Centennial Hills a call and enroll your property with SERVPRO’s Emergency Ready Plan. It’s free enrollment.  

Safety considerations aside, having your home ravaged by flames, firefighters dousing it in water and chemicals to stop the spread of the fire, and then possibly being displaced is an experience like no other. Even though well-meaning friends and family can be of incredible support, it is vital that you reach out to the experts when considering your next steps in recovering your home from a fire.
 
If your Las Vegas home experiences a fire you can do well by calling our SERVPRO team as soon as the emergency is under control. Our team is in place and ready to take action 24/7 as we recognize that disaster can strike at any time. With our thorough training process, our team can arrive and assess the areas of immediate need and identify what needs to get done in order to prevent further damages. Even more important, our team's expertise can be of great assistance as you contact your insurance and file a claim.
 
Most homeowners seek to file a claim as soon as a disaster happens. SERVPRO suggests to immediately contact your insurer to dispatch an adjuster to evaluate the fire damage. We work with many insurance agencies to coordinate a comprehensive cleanup and restoration service. Your adjuster provides a budget after documenting the damage to the structure and your contents. We also take photos and use the Xactimate computer program to itemize the equipment used and the work performed, all within the budget.

The faster we can begin, the less secondary damage will occur. We understand the scope of a significant fire damaging event, and we strive to reduce your stress, and eventually make you feel "Like it never even happened."


Reaching out to SERVPRO of Centennial Hills of Las Vegas at 702-947-0947 is not only convenient, but a smart decision to protect your home and finances.

Fight Covid!

11/20/2020 (Permalink)

COVID 19 pathogens We are here to help protect your business.

Local business are taking a hard hit during these unprecedented times. Business owners have the added stress and financial difficulties when it comes to keeping their business operational while protecting employees and patrons.

SERVPRO of Centennial Hills is proud to be available to our local business owners for specialty cleaning services during this global pandemic. SERVPRO of Centennial Hills highly trained staff adheres to the highest cleaning and sanitation standards set forth by the Centers for Disease Control and Prevention. 

The CDC encourages regular cleaning of high touch surfaces such as counter tops, doorknobs, light switches, bathroom fixtures, toilets, keyboards, phones, etc. Additional spaces for commercial facilities include:

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

SERVPRO of Centennial Hills follows CDC recommendations for using a hospital-grade disinfectant. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims.

SERVPRO of Centennial Hills is here for your deep cleaning and disinfecting needs. Call today to speak to our experts about protecting your business.

Services Offered

11/20/2020 (Permalink)

Image of SERVPRO van on road SERVPRO of Centennial Hills servicing The Strong!

SERVPRO of Centennial Hills in Las Vegas offers professional preventative services to ensure your property is maintained to the highest standards in order to prevent excessive water, fire and/or mold damages. We make sure our company vehicles are always stocked and ready to go with all the tools needed for any loss so that we may arrive to the customer’s property in a timely fashion as well as getting the job done swiftly yet efficiently.

Services offered though SERVPRO of Centennial Hills include:

  • Water extraction
  • Carpet shampooing
  • Air deodorizations
  • Carpet removal
  • Tile removal
  • Wood floor removal
  • Drywall removal
  • Mold spray and removal
  • Sponging soot off walls

Just to name a few. Now, in case you’re wondering what our step-by-step process is for a typical water loss here’s a quick rundown. SERVPRO of Centennial Hills will show to he the property to greet the customer and shut the water off, if not done so already. Next we will extract any standing water in affected areas. Afterwards we will test the moisture contained within walls as well as underneath carpet, tile and wood flooring to examine how far the water migrated to. While one technician gets moisture readings another will usually be getting measurements of all affected rooms in order to complete a sketch of the loss source. Once we get the OK to begin demolition, we will proceed to cut and remove any affected materials (I.e. drywall, carpet, tile, wood floor, etc). Lastly, we will place air movers and dehumidifiers to both suck the moisture out of the air and to create intense air movement for drying.

On top of the usual losses we also offer a COVID-19 preventative spray which ensures disinfection of any lingering coronavirus in an affected area. With our 100% guaranteed safe antimicrobial spray SERVPROXIDE. There are a lot of water restoration companies out there but SERVPRO of Centennial Hills in Las Vegas is the one that gets the job done correctly and efficiently because the SERVPRO way is to make it “Like it never even happened.”

Disinfecting Services

11/20/2020 (Permalink)

SERVPRO employee wiping down office chairs Disinfecting wipe down after fogging.

COVID-19 preventative

Here at SERVPRO of Centennial Hills we pride ourselves on taking the time to get a service resolved in a professional and timely manner. One of these services includes disinfecting with our own SERVPROXIDE antimicrobial. In the event that a customer calls in with a confirmed COVID-19 case and SERVPRO arrives at the scene, these are the steps to take in order to get the job done...

Step 1: Suit Up

  • SERVPRO team members must put on a full body, protective tyvex suit
  • Tape the seam between gloves and the suit to prevent exposure
  • Wear respiratory and eye protection to avoid possible contamination
  • All SERVPRO members MUST be sprayed and disinfected themselves before entering into the property

Step 2: Gear Up

  • Grab all necessary equipment needed to accomplish the job

(i.e. SERVPROXIDE, Fogging machine, clean towels, extension chords, etc)

Step 3: Disinfect

  • The SERVPRO fogger takes the liquid SERVPROXIDE antimicrobial and disperses it into a very fine mist(fog)
  • Allow the fog to settle for 10-15 minutes before wiping high-touch areas

(I.e keyboards, coffee machines, countertops, cabinets, door handles, etc)

Step 4: Clean Up

  • Once the affected areas have been disinfected and wiped, all SERVPRO team members will go outside to be sprayed and disinfected once more before removing the full body suit
  • After everyone is back in their normal SERVPRO attire, the body suits and gloves are put in biohazard bags to be properly disposed
  • The goggles and respirators are put into a trash bag to be taken back to SERVPRO HQ to be properly disinfected and wiped down themselves

These are all the necessary precautions to get a COVID-19 job done effectively!

What we bring to the table when there’s a fire loss!

11/19/2020 (Permalink)

Air movers and dehumidifiers drying wet material after a fire Air movers, dehumidifiers and Hydroxyl generator working to limit further damage after a fire.

Significant smoke and soot stains from fire damage is especially destructive. In many instances your home or business will also suffer from water damage from firefighting efforts. We have the tools and knowledge for the removal of water and soot.

At SERVPRO of Centennial Hills, we specialize in fire and water damage restoration. We have specialized equipment, specific training, and certifications that allow us restore your home to pre-fire condition. We understand all the confusion, stress, and emotion that comes along with the damage. Leave the stress to the professionals and call SERVPRO of Centennial Hills Las Vegas anytime, day or night. Until the professionals arrive, review the Fire-Damage tips to help prepare you. Let SERVPRO of Centennial Hills get you through a stressful time and get your property back “Like it never even happened.”

Reach out to us for free enrollment of SERVPRO’s Emergency Ready Plan for your property today. 702-947-0947

Unintentionally neglected work spaces

11/19/2020 (Permalink)

Heavily damaged drywall from water leak Applying Anti Microbial SERVPROXIDE to exposed materials and plumbing.

Often times business owners get busy and unintentionally overlook certain work stations, then unforeseen damages start to show their ugly faces. 

This picture shows badly damaged drywall and mold. The constant leaking water gave life to little microorganisms “MOLD” that eventually flourished and started the decaying process of their drywall.

If you suspect a water leak or mold give SERVPRO of Centennial Hills Las Vegas a call so we can help get those undesirable spaces looking top notch and free from stagnant water and mold. We have highly trained professionals that we can deploy to your business to seek out where the leaks are coming from and give you the knowledge to help prevent further plumbing leaks and what to look for. 

SERVPRO of Centennial Hills standing by for the call 24hrs a day, 7 days a week. 702-947-0947. Let us be that favorite tool in your back pocket. 

We can handle it!

11/19/2020 (Permalink)

Flame from a fire Fires cause devastating damage.

There are many devastating forms of damage that can happen to your home or to your business. One of those devastating types of damage is fire; often with a fire comes water damage from the firefighting efforts. Smoke odor is also a persistent issue associated with a fire damage, along with heavy amounts of soot that need to be removed. 

If you have a fire in your home or business, the most important thing in this type of loss is your health and safety. No one should ever enter the home unless the local fire officials have given approval.

SERVPRO of Centennial Hills Las Vegas is available 24/7 to help restore your property after a loss. We have the experience and knowledge to restore your property by:

*Treating soot staining.

*Working quickly to dry the damp areas affected by water and help prevent the growth of mold or mildew.

*Removing heavy amounts of water to help avoid rust and corrosion.

*Using specialty equipment to improve the air quality and remove the odors.

And so much more. Our team of trusted professionals will explain the process as we work so you fully understand what will be done.

Contact SERVPRO of Centennial Hills at

702-947-0947

Have a SERVPRO “ERP” plan!

11/18/2020 (Permalink)

Severe water damage in ceiling Early wake up call from a burst water main line.

The Centennial Hills SERVPRO Team enjoys getting out to local businesses to introduce the Emergency Response Plan in the event of a major loss. This plan gives businesses the tool they need to get things back to normal when experiencing a Water, Fire, and Mold loss. 

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

 1. No cost assessment of your business/residence.

 2. Takes very little time to complete and gives critical information needed in the event of an Emergency.

 3. A guide to help you safely get back into your Establishment.

 4. Establishes SERVPRO of Centennial Hills Professional as your disaster mitigation and restoration provider.

 5. Establishes a line of command for your business on who authorizes the work to begin.

 6. Provides facility engineering details of where shut off valves and electrical shut offs are.

Having a Emergency Ready plan in place empowers you to have complete control during a chaotic moment and the best SERVPRO team at your finger tips. 

Being proactive helps

11/18/2020 (Permalink)

Kitchen Fire. Have a SERVPRO Emergency Ready Plan in place if the unfortunate disaster happens so we can get you back to normal.

The Centennial Hills SERVPRO Team enjoys getting out to local businesses/residential properties to introduce the Emergency Response Plan in the event of a major loss. This plan gives businesses the tool they need to get things back to normal when experiencing a Water, Fire, and Mold loss. 

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business or home. 

 1. No cost assessment of your business/residence.

 2. Takes very little time to complete and gives critical information needed in the event of an Emergency.

 3. A guide to help you safely get back into your Establishment.

 4. Establishes SERVPRO of Centennial Hills Professional as your disaster mitigation and restoration provider.

 5. Establishes a line of command for your business on who authorizes the work to begin.

 6. Provides facility engineering details of where shut off valves and electrical shut offs are.

Having a Emergency Ready plan in place empowers you to have complete control during a chaotic moment and the best SERVPRO team at your fingertips. 

Have a SERVPRO “ERP” Plan

11/18/2020 (Permalink)

Las Vegas skyline with electrical storm This is bound to happen. Mother Nature controls the weather and we must be prepared. Schedule a time with SERVPRO of Centennial Hills.

The Centennial Hills SERVPRO Team enjoys getting out to local businesses and residents to introduce the Emergency Response Plan in the event of a major loss. This plan gives businesses the tool they need to get things back to normal when experiencing a Water, Fire, and Mold loss. Give us a call so we can come out and sign you up for free.

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business/home.

 1. No cost assessment of your business/residence.

 2. Takes very little time to complete and gives critical information needed in the event of an Emergency.

 3. A guide to help you safely get back into your Establishment.

 4. Establishes SERVPRO of Centennial Hills Professional as your disaster mitigation and restoration provider.

 5. Establishes a line of command for your business on who authorizes the work to begin.

 6. Provides facility engineering details of where shut off valves and electrical shut offs are.

Having a Emergency Ready plan in place empowers you to have complete control during a chaotic moment and the best SERVPRO team at your fingertips. 

Preparing for a flood

11/18/2020 (Permalink)

Flash Flood Sign Turn around don't drown! Stay safe during flash floods.

Flood damage can be devastating for homeowners and restoring normality after water damage is no easy task. Las Vegas residents have seen the massive flooding in the valley, cars being swept away, and rescue mission from first responders but what we don't always see is the damage done to the homes after the flood. SERVPRO of Centennial Hills has some tips for those that live in known flood zones or even for those who want be proactive in safeguarding their property.

  • During stormy weather conditions, lock all doors and windows
  • Place sandbags around door and window openings: keep sandbags in your garage or storage to be prepared for these occasions
  • Collect other emergency materials like buckets, plywood, waterproof plastic sheeting, duct tape, and shovels
  • Listen out for flood alerts in your area
  • Run through an emergency procedure with your family – plan what you will do and where you will go if a flood hits
  • Ensure everyone in the house knows how to shut off utilities in an emergency
  • Store your important documents and valuable items in a secure, high location – like a secure water-tight safe stored on top of a wardrobe, or in the highest point of your house
  • Install flood-proof doors in your home (or at least the outside doors) to prevent all possible water from entering the property.

We hope these tips have helped you prepare for future floods, whether you reside in Vegas or elsewhere. Remember to keep safe and seek shelter on high ground as soon as possible during flooding.

After hours services available 24/7

11/18/2020 (Permalink)

SERVPRO van being unloaded SERVPRO of Centennial Hills ready 24 hours a day, 7 days a week.

SERVPRO of Centennial Hills team is ready at all hours of the day, and offers all of our services whenever they are needed. 

Businesses across the nation are beginning to open and are truly seeing the impact that the past few months have had on their employees mentally, physically, and spiritually. Management across the board is struggling to motivate and keep their employees calm during times of unrest and uneasiness. A key thing that businesses can do to ensure a level of trust and comfort within the workplace is to schedule regular cleaning and sanitization visits to their office space. This gives employees and those at higher risk a sense of comfort and shows that upper management doesn’t just care about numbers and hard statistics but rather the safety and care of their employees.

SERVPRO of Centennial Hills Las Vegas provides routine cleaning, sanitization, and disinfection services to businesses around the region. We have the technical skills as well as the proper cleaning procedures, tools, and compounds needed to ensure your safety and the cleanliness of the office.

If you have any cleaning, sanitizing, or disinfecting needs give SERVPRO of Centennial Hills a call at 702-947-0947. 

Deep Cleaning and Disinfecting

11/18/2020 (Permalink)

SERVPRO employee and product SERVPRO of Centennial Hills disinfecting a local kitchen restaurant using SERVPROXIDE.

During this unprecedented time caused by the global pandemic of coronavirus, we want to remind our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we always go beyond the scope of work that regular janitorial staff perform.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Centennial Hills– 702-947-0947 We are here to help!!!

Winter Weather

11/17/2020 (Permalink)

frozen pipes Frozen pipes during frigid winter weather.

When you think of Las Vegas you think of blistering hot summer days, after all Las Vegas is among the 10 hottest cities. If you are new to Las Vegas then freezing pipes may be at the bottom of the list when it comes to your concerns as a homeowner but during the winter months temperatures can drop to the low 30's.

It is important to take the necessary measures to prevent pipes from freezing during the frigid temperatures. Burst pipes can result in property destruction, health hazards and even financial burden. 

We hope you find the following tips helpful in caring for your pipes during the winter months.

*Ensure your pipes are well insulated. Pay special attention to outside water piping.

*Apply heat tape to your outside water pipes. Wrapping pipes with heat tape can help slow the freezing process down.

*Keep your thermostat on when traveling out of town. Avoid setting the thermostat below 55 degrees when leaving.

*Leave a tiny trickle of water running from the faucets. While we do not recommend to waist water, a small steady stream is a proven strategy.

Making preventive pipe maintenance a priority is always best practice.

Heavy Rain

11/17/2020 (Permalink)

Ceiling damage from rain storm Discoloration and bubbling in the ceiling from rain water leaking through the roof.

Here in Las Vegas we can go 100+ days with no rain but we are no stranger to heavy rainstorms in the valley. We often see news reports about flash flooding and traffic accidents but we do not always hear about the damages it causes to homes here in Las Vegas. The most common issue SERVPRO of Centennial Hills comes across during or even after a rain storm is a roof leak. Normal wear and tear on a roof can lead to a leak during a storm. Heavy winds can also cause damage to the roof then result in a leak. Water travels through the damaged area and begins to pool on a flat surface. As the amount of water increases and time passes by the materials begin to weaken. You can see in this photos the discoloration caused by the water pooling. You can also see the water has saturated the drywall causing a bubble to form in the paint. You then risk the potential growth of mold and mildew. It is important to have trained professionals like SERVPRO of Centennial Hills arrive on site as soon as possible to remove the damaged materials and begin the process of drying the structure to eliminate further damage.

Marketing to local businesses about the ERP plan

11/17/2020 (Permalink)

SERVPRO employees marketing to local business to introduce Emergency Response Plan SERVPRO of Centennial Hills employees marketing to a local business to introduce the SERVPRO Emergency Response Plan

The Centennial Hills SERVPRO Team enjoys getting out to local businesses to introduce the Emergency Response Plan in the event of a major loss. This plan gives businesses the tool they need to get things back to normal when experiencing a Water, Fire, and Mold loss. 

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

 1. No cost assessment of your business.

 2. Takes very little time to complete and gives critical information needed in the event of an Emergency.

 3. A guide to help you safely get back into your Establishment.

 4. Establishes SERVPRO of Centennial Hills Professional as your disaster mitigation and restoration provider.

 5. Establishes a line of command for your business on who authorizes the work to begin.

 6. Provides facility engineering details of where shut off valves and electrical shut offs are.

Having a Emergency Ready plan in place empowers you to have complete control during a chaotic moment and the best SERVPRO team at your finger tips. 

Certified: SERVPRO Cleaned

11/6/2020 (Permalink)

SERVPRO Centennial Hills employee disinfect wipe down COVID 19 All hands on deck!! SERVPRO of Centennial Hills disinfecting all the touch points and helping the fight against COVID 19.

Certified: SERVPRO Cleaned

SERVPRO of Centennial Hills understands how important it is to ensure employees and patrons are safe while working and dining out. It is our mission to ready ourselves with the latest technology to provide a quality disinfecting service.  


No matter who, what, when and where viral pathogens can affect anyone’s life. During these unprecedented times SERVPRO of Centennial Hills has experienced many disinfecting jobs to the highest standards of safety. It all starts with informing the client the type of disinfectant we are using ensuring that they have complete awareness of what we are using to disinfect. Next, we ensure that our team has the personal protective gear needed for their protection. Finally, we ensure client confidentiality if needed.

Give our team a call if your business or residence is in need of a Emergency disinfecting service ready 24 hours a day, 7 days a week.

Ceiling stain from roof leak

10/9/2020 (Permalink)

water stain on ceiling from roof leak Water stain/damage from roof leak

The picture is not that exciting, but a small indicator of what is to come.

This Las Vegas home experienced a huge water loss from a roof leak.  SERVPRO of Centennial Hills was able to extract and dry the water that was coming through, but during our assessment we also discovered other areas of the house with these small ceiling stains which the owner said had been there for years.  SERVPRO strongly recommended to the owner that these are telltale signs of that another roof leak that could happen again if not addressed. The homeowners made preparations and started the process of looking into further repairs to their roof. 

We offer 24 hours emergency services and are ready to tackle any disaster you are experiencing.  Let us help you!!    

When Mother Nature takes hold!

10/2/2020 (Permalink)

Moldy bathroom Mold contaminated bathroom

Life throws at us many challenges as well as our home's plumbing system. Once again SERVPRO of Centennial Hills received a call about a plumbing burst from a fresh water supply line to a toilet. When we arrived, this seasonal home was in unbelievably bad shape as far as the loss goes. The water had been spraying for quite some time without warning for the homeowner. We were able to stop the water burst and start assessing for further damages to the home.

The picture shows excessive amounts of mold growth on the walls, ceiling and trim. The owners have not occupied this residence in four months. Mold growth can get out of hand quick with the right atmospheric temperature and water availability. Mold has the potential to destroy a home structurally and create health effects.

Going forward the best advice we can give is have a trusting friend or family member keep an eye on your seasonal dwelling in order to help prevent this kind of loss.

HVAC Duct cleaning system

10/2/2020 (Permalink)

HVAC duct cleaning system HVAC duct cleaning system

Let’s talk about why you should consider cleaning your HVAC air ducts in your home or commercial business.

Over time debris collects in the air ducts thus causing your HVAC system to work harder causing your power bill to increase and your bill goes up. Cleaning the air ducts help remove unpleasant smells and odors, reduces allergens and irritants, importantly creates a cleaner living/working environment within your home or business.

Here are some obvious tips to look for if your duct system is ready for a cleaning.

1. Mold present

2. Dust on vent/registers

3. Allergy like symptoms

4. Increased dust in your home/business

Let SERVPRO of Centennial Hills help create a cleaner and healthier environment for your home or business.

It came from above...

8/6/2020 (Permalink)

Air Movers and Dehumidifiers Air Movers and Dehumidifiers working together to create a dryer environment

In life we take things for granted for example garages. We come home, park the car in the garage and head right inside the house day in and day out not taking time toglance around the garage. It is very important to take the time to look around all areas of your home including the garage and look for signs of change that do not seem right for example paint discoloration or that familiar term everyone uses “COFFEE STAINING” brownish look on walls and ceiling.If you happen to see this at your residence or commercial properties, the smart thing to do is call us immediately so we can test for moisture and find where the problem is coming from and prevent secondary damage of mold growth.

The picture shows air movers, dehumidifiers and ducting to pump hot dry air to the affected area to help speed up the drying process of materials.

When we arrived, we noticed brown staining on the surface of the ceiling and heavy amounts of moisture as well and once we opened up the ceiling we noticed a plumbing leak and excessive amounts of mold present. Since then the garage was treated for mold and put back "Like it never even happened."

When water meets wood...

8/4/2020 (Permalink)

Rescue mat water extraction system Rescue mat extraction in action!

When water happens to meet wood flooring, time is critical. SERVPRO of Centennial Hills received a call about a water loss emergency involving a reverse osmosis water purification system. When SERVPRO arrived at the emergency, it was time for immediate water extraction and assessment for any possible secondary damage. During the water extraction process, we knew that the flooring was actual hard wood so we had little time before cupping would occur. After extracting with the Hand Wand extractor, we were still getting high moisture readings under the surface of the flooring and realized we needed to take further action in order to save the flooring.

The picture shows the Rescue mat extraction system in action along with other equipment such as air movers and dehumidifiers. We put the Rescue mat extraction system to the test; extracting the water from underneath the flooring while holding pressure on the flooring in order to prevent the cupping affect. After a few days of constant monitoring and equipment adjustments, SERVPRO of Centennial Hills succeeded in saving these homeowners beloved hard wood floors.

Precautionary disinfecting COVID-19 residential or Commercial dwellings

7/14/2020 (Permalink)

SERVPRO using a Fogging machine to disinfect Providing Precautionary fogging of common areas greatly reduces the spread of viruses.

SERVPRO of Centennial Hills is standing by ready to assist in disinfecting your home or business while ensuring that piece of mind knowing you have a professional ready at your fingertips.

We start out by using a fogging machine and use the disinfectant called SERVPROXIDE and after we fog we let the disinfectant dwell then hand spray all the high traffic touch point areas and wipe down.

SERVPRO of Centennial Hills understands how important confidentiality is to a business or residence and holds the highest standards to customer confidentiality and giving that assurance of “Certified: SERVPRO Cleaned”. If you suspect or confirm exposure remember we are here to provide you with the tools you need to help fight against COVID-19 or any type of biohazard.

Excessive mold loss

6/22/2020 (Permalink)

Moldy closet Moldy closet

A reverse osmosis system burst while the owners of the home were out of town.

A few months later when the owners came back they had damp floors and excessive mold growth everywhere.

Pictured below does no justice in describing as to the sheer amount of non-stop water damage that affected the inside of this two-story home, for three months straight. 

They called SERVPRO of Centennial Hills for help and we quickly started the mold remediation process to get their house back the way it was.

SERVPRO set up a three stage containment area for don/doff of PPE i.e. Tyvex suits, P100 performance respirators, Nitrile gloves to be worn under heavy duty work gloves, eye protection, and duct tape to properly adhere our gloves to the Tyvex suits. 

After securing their belongings within the home, we started on the first floor by removing every square inch carpet and tile.

SERVPRO then focused on the drywall; every square foot of it on the first floor.

Easily the most daunting task was removing all of the blow-in type insulation on the first floor.

Next, nails and staples were removed from every single stud. 

SERVPRO followed this up by palm-sanding every stud-twice. 

After palm sanding, SERVPRO wire-brushed every stud-twice.

To monitor the efficacy of SERVPRO and it's services, IAQ was sprayed to check any studs that still harbored mold or bacteria. 

Following this, SERVPROXIDE was sprayed on every stud for good measure. 

SERVPRO consulted a mold inspector for the final inspection and he noted the phenomenal work, passing the inspection with flying colors. 

 The owners were so grateful that SERVPRO was right beside them during their hard times helping to make things better for them.

Roof leak

6/8/2020 (Permalink)

PAINT BUBBLE Trapped rainwater in the ceiling.

After a heavy rain storm in Las Vegas a customer noticed a large cone shaped object forming on the ceiling inside her home.  SERVPRO of Centennial Hills was called to help assess the problem and figured out she had a roof leak that made it possible for rainwater to get inside and pool in her ceiling.  SERVPRO was able to follow the water migration to the leaky portion of her roof to get it repaired.  

Our team removed all the wet drywall and insulation and started the drying process immediately. After removing the wet drywall the owner was so grateful that moisture was taken away to not promote further problems like mold growth. The sense of relief on the customer's face was very rewarding.

If you see signs of discoloration on your walls and ceilings give SERVPRO of Centennial Hills a call. 

Micro misting and disinfecting the cars of our frontline heroes

6/1/2020 (Permalink)

Vehicle disinfecting Interior fogging

On Tuesday, May 19th, 2020, SERVPRO of Centennial Hills performed a disinfectant service for the medical staff working on the frontline during these unprecedented times at Centennial Hospital.

From 8am to 8pm, SERVPRO offered our expert services.

Our services consisted of utilizing a high-flow aerosol device to fog the interior of these vehicles with SERVPROXIDE, then wiping down high touch areas including, but not limited to, steering wheel, dashboard, gear shifter, door handles, control knobs, air vents, door handles and trunk space.

SERVPRO went back to Centennial Hills hospital to do the same thing again on Friday.

Our heroes on the frontline were incredibly grateful for our services.

Shortly after these two events, the CEO of Centennial Hills Hospital sent SERVPRO a letter of thanks for supporting the frontline staff during these trying times.

Water loss that became a mold loss

5/29/2020 (Permalink)

Mold hiding behind the kitchen cabinets. Wet and Moldy drywall!

SERVPRO of Centennial Hills got a water loss call from a customer complaining about their kitchen faucet leaking.

When SERVPRO arrived, we empathized with the customer's concerns and quickly jumped into action. Upon closer assessment, further mold damage was noticed.

Originating from a faulty drainpipe in the kitchen sink, leaking water seemed to soak the subfloor of the second floor of this apartment.

Because of the exceedingly high moisture readings, paired with information that the downstairs garage was just below the sink, SERVPRO gained access to the garage and discovered water infiltration into the downstairs garage ceiling.

Along with removing the kitchen tile upstairs, we removed the drywall in the downstairs garage ceiling.

After the mold was removed in the affected areas, air movers, scrubbers and dehumidifiers were set up in the upstairs kitchen and in the downstairs garage.

With a desiccant dehumidifier placed in the garage as well as the air movers, this task was completed aggressively because the affected areas were targeted from two areas.

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