Jessica Harris is the Office Manager and HR administrator for Centennial Hills SERVPRO. Jessica has 10+ years of knowledge working in the insurance industry. One of her biggest strengths is advocating for our customers with insurance companies who may be experiencing a loss. She strives to provide every customer with the highest standard of service and professionalism they deserve. Jessica's pride and joy is not only SERVPRO, but her 3 children and newly born grandchild.
Tristan Townsend Sr.
Senior is the Sales and Marketing Manager for SERVPRO of Centennial Hills and a Navy Veteran. He began his career with SERVPRO in December 2019. Currently, he is certified with IICRC WRT. Tristan has spent 20+ years in the sales and marketing field and shows the highest regard for customer service and needs. Tristan is not limited to just sales but has the experience in operating job crews and one of the first to arrive at a loss while establishing the highest level of customer rapport. He is a man of many talents and has worked as a medic for many years in a local hospital ER. Tristan loves to spend time with his 5 kids and wife of 20 years.
Tristan Townsend Jr.
Tristan “TJ” Townsend, Jr., joined SERVPRO and promptly became a certified IICRC WRT to become Lead Production Technician in water restoration. His diligence and assertive work ethic are noticed by his colleagues simply because he strives to get the job done right the first time. His unmatched friendliness and ability to empathize with customers is a powerful skill developed early in his professional career as a registered respiratory therapist at the age of 20. Along with working for SERVPRO full-time, he also works full-time as a respiratory therapist at a local children’s hospital.
Tyler is one of our newest members of our production team at SERVPRO of Centennial Hills. What Tyler brings to the table is 10+ years of customer service, strong work ethic, attention to detail and assertiveness for customers needs. Tyler is eager to learn all aspects of the business according to the IICRC guidelines in order to ready himself for any loss we encounter. He is determined to provide excellent customer service and integrity.
Bryan is one of our new Production Technicians who came from Southern California in search of new endeavors and hit the jack pot by joining our SERVPRO team. Bryan brings 20 years construction background experience including plumbing, painting, cabinetry, carpet installation and home restoration repair. His hard work and attention to the customers needs and ideas fit right in with our teams goal and that is providing excellent customer service.
Richard is the newest member of our family and brings with him more than 15 years of maintenance and engineering experience in large residential and commercial businesses. Richard is (CAMT), (CPO) and (EPA) certified. Richards background provides a vast knowledge and years of experience handling water and mold loss emergencies, plumbing, painting and many other restoration needs. Richard is a highly motivated individual who loves a good challenge and overcoming obstacles that he faces. His devotion to getting the job done right in a timely manner, while providing a professional demeanor is top notch. We are happy to have Richard as part of our SERVPRO of Centennial Hills team.
SERVPRO employee training with Ramset trigger tool